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Terms & Conditions

Offer agreement

This text is an agreement between the online store, hereinafter referred to as the "online store", and the user of the online store services, hereinafter referred to as the "Buyer" and determines the conditions for the purchase of goods through the website of the online store " .ua ".

1. General Provisions
1.1. This agreement is a public offer (in accordance with Articles 633, 641, 642 and Chapter 63 of the Civil Code of Ukraine) and contains all the essential conditions for organizing the sale and purchase by remote means, that is, through our online store.
1.2. If the terms of this agreement are accepted (i.e. the public offer of the online store), the citizen (or legal entity) who accepts the offer becomes the Buyer. Acceptance is the fact of payment for the order in the amount of 100% under the terms of this agreement.

2. Terms and definitions
2.1. "Product" - a list of assortment names presented in the online store.
2.2. "Catalog" - information about goods posted in the online store.
2.3. "Order" - the decision of the Buyer to purchase the goods issued in the online store.
2.4. "Online store" - the Seller's website intended for concluding retail sales contracts based on the Buyer's acquaintance with the description of the Goods offered by the Seller, contained in the Catalog and presented in the photographs, via the Internet, which excludes the possibility of direct acquaintance of the Buyer with the Goods - a remote method of sale goods.

3. Subject of the contract
3.1. The Seller undertakes to transfer the goods to the Buyer, and the Buyer undertakes to pay and accept the goods on the terms of this Agreement.
3.2. This agreement governs the sale and purchase of the online store, including:
a) voluntary selection by the Buyer of goods according to the "Catalog";
b) the Buyer's self-registration of an order in the online store;
c) payment by the Buyer for the order placed in the online store;
d) execution and transfer of the order to the Buyer in ownership under the terms of this Agreement.

4. Ordering procedure
4.1. The buyer independently places an order in the online store.

5. Cost and order of payment
5.1. The total cost of the order consists of the cost of the goods (indicated in the catalog) and the cost of delivery.
5.2. For orders within Ukraine, delivery to the warehouse of the shipping company is free of charge.
5.3. The buyer pays for the order in any way selected in the online store within two working days from the date of agreement on the cost of delivery.

6. Delivery of the order
6.1. The total delivery time of the goods consists of the order processing time and the delivery time. The order processing time is up to two business days. The delivery time by a specialized postal organization is indicated in the online store and is approximately 2-3 working days.

7. Procedure for the return of goods
7.1. The buyer has the right to refuse the received goods of proper quality within fourteen days from the date of receipt of the goods, provided that the presentation and consumer qualities of the goods are preserved. The Buyer is obliged to return the goods to the Seller's warehouse at his own expense. The Seller returns to the Buyer the cost of the paid goods, minus the costs incurred by the Seller when returning the goods, as well as various fees for transferring funds, within ten working days from the date of receipt of the returned goods to their warehouse.
7.2. Upon receipt of goods of inadequate quality, the Buyer has the right to demand the replacement of a low-quality product with a quality one. The Seller satisfies the Buyer's request within 24 working days from the date the Buyer submits a written complaint by e-mail

8. Rights and obligations of the parties
8.1. The buyer is obliged:
a) independently place an order in the online store.
b) timely pay and pick up the order on the terms of this Agreement.
8.2. The Buyer has the right to require the Seller to comply with the terms of this Agreement.
8.3. The seller is obliged:
a) comply with the terms of this agreement;
b) transfer the goods to the Buyer in accordance with the selected sample according to the "Catalog", the completed order and the terms of this agreement;
c) be fully responsible to the Buyer for the execution of the order before the transfer of the order to the Buyer;
d) The Seller is not responsible, cannot act as a defendant in court and does not compensate for losses incurred by the Buyer due to the actions or inaction of third parties.

9. Responsibilities of the parties
9.1. In the event of force majeure, documented by the relevant authorities, the parties are exempted from the execution of this agreement.
9.2. The parties shall make every effort to resolve any disagreements that arise solely through negotiations. Otherwise, the parties go to court.
9.3 The seller is not responsible for the incorrect installation and operation of the goods.

10. Duration of this agreement
10.1. This agreement comes into force from the date of payment for the order and is valid until executionall conditions.

11. Requisites

FOP Yakovenko N.V.

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