Kiev: St. Hetman Pavel Skoropadskyi (Leo Tolstoy), 16 , (044) 234-09-20
(044) 234-09-20 +38 068 958-61-99 +38 099 975-84-66

Delivery of safes and metal products in Kiev and Ukraine

Thank you for your interest in the products of our online store safeluka.com.ua

We deliver products in Kyiv and Ukraine with our own delivery service and with the help of the carrier NOVA POSHTA. Pickup is also available for certain orders from our retail store in Kyiv.

Some items are delivered free of charge. The exact information about the cost and delivery time for a specific product that you want to buy in the safeluka.com.ua store will be provided to you by the store manager after placing an order or via any communication channel convenient for you (e-mail, chat on the website, phone, viber ).

Delivery in Kyiv by our delivery service does not include installation, assembly and instruction on how to work with the safe. All questions you can pre-coordinate with our manager.

Delivery of metal furniture (cabinets, filing cabinets, etc.) is carried out only at the buyer’s expense. Moreover, the cost of the product does not imply its assembly if the product is supplied by the manufacturer in disassembled form.

For all orders placed on our website, payment can be made in cash upon delivery*, bank transfer, bank transfer or in any of our stores.

* When paying for goods by cash on delivery with delivery by "Nova Poshta", if the buyer is not in Kyiv, the following rules apply:

1) This payment method does not apply to all catalog models.

Orders up to 2000 UAH are sent only with full prepayment. Shipping costs are paid by the customer.

Orders worth more than 2000 UAH are sent after the customer transfers an advance payment equal to the cost of sending the goods to the NOVA POSHTA branch of the customer and back.

Upon receipt of the goods at its NOVA POSHTA branch, the customer pays the remaining part of the order amount. (For example, the order amount is 3000 UAH. The cost of delivery to the customer's department is 150 UAH. In this case, the prepayment amount will be 300 UAH. The amount of additional payment after receipt is 2700 UAH)

In case of refusal of the goods without objective reasons, the prepayment amount will not be returned to the customer.

2) The cost of return shipping is paid by the customer.

Check with managers for details.

Product exchange or refund

You can refuse the goods delivered by us if the delivered goods do not correspond to what you ordered.

The item can be returned within 14 days from the date of delivery. The product must be returned in its original packaging with the accompanying documents. Return of goods is at the expense of the buyer.

If you have any questions please contact our service department.

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